Christopher Clarke

Atlantic Tomorrow's Office · West Seneca, NY

• Lead a team of security analysts and engineers responsible for monitoring, threat detection, and incident response across multiple client environments, protecting critical infrastructure and maintaining compliance.
• Manage day-to-day department operations including staffing, workflow, escalation procedures, and performance standards for the security team.
• Streamlined operations and improved response times through proactive threat hunting, risk mitigation, and vulnerability management, reducing security incidents.
• Evaluate, select, and manage relationships with security tool vendors and partners, aligning capabilities with client and business needs.
• Serve as a point of escalation between technical staff and client/business stakeholders, translating technical risk into actionable, plain-language guidance.

ACP Technologies, Inc. · West Seneca, NY

• Established and led a new Security Operations Center from the ground up, including tool evaluation, deployment, and staffing.
• Developed policies and procedures for training, onboarding, and day-to-day security operations management.
• Built and mentored a team of security analysts, aligning team practices with industry best practices and client requirements.
• Oversaw the full SOC development lifecycle, strengthening the organization's overall security and operational posture.

ACP Technologies, Inc. · West Seneca, NY

• Designed, implemented, and supported security solutions for clients, including firewall configuration and network security optimization.
• Conducted security assessments and collaborated with cross-functional teams to deploy and maintain security tools in compliance with industry standards.
• Delivered incident response and vulnerability management services, improving client security posture.

ACP Technologies, Inc. · West Seneca, NY

• Led on-site implementation of IT infrastructure including servers, firewalls, switches, and access points for client organizations.
• Diagnosed and resolved hardware, software, and connectivity issues, minimizing client downtime.
• Managed client system upgrades and infrastructure projects from planning through deployment.

ACP Technologies, Inc. · West Seneca, NY

• Progressed from Tier 1 to Tier 2 support, handling escalated hardware, software, and network issues for clients.
• Identified recurring issues and partnered with cross-functional teams on process improvements that reduced downtime and improved user satisfaction.